Returns are accepted if, for any reason, you're unhappy with the products. Returns must be made within 30 days of the date received in order to receive a refund to the original payment method. Items must be returned in the original manufacturer packaging. Returns not received back in the original manufacturer packaging may be subject to a 25% repackaging fee.
Returns outside of the 30-day return period will receive either a store credit or a gift card code in the amount of the appropriate refund and are subject to a 25% restocking fee. If the order can be related to an account on our site, a store credit will be issued to that account. Otherwise, a gift card code will be sent to the email address on the order.
Customers are responsible for shipping and handling when returning items. DiscountDecorativeFlags.com reserves the right to inspect any claims of damaged or defective goods prior to replacement, exchange or credit. Manufacturer warranty or guarantee shall apply to all products. Merchandise which has been determined defective is limited to and will be replaced with a like or similar item if within the 30-day return policy period. Wind or adverse weather damage is not a product defect.